UK Shipping
We send all of our parcels via Royal Mail Tracked, our standard service take 1 - 3 days on average. You can select Special Delivery for a faster delivery time. Our dispatch time is up to 2 working days. You will receive and email once your order has been dispatched. If you have not received your order 5 working days after the dispatch then please get in tough with our team via info@thecountryclothingcompany.com
Standard Delivery £3.95
Special Delivery £7.50
*** Free Standard Delivery if your order is over £50
Overseas Shipping
Our international orders are posted via Royal Mail international tracked: this service can take between 7 and 30 working days. Overseas customers are not charged UK VAT however overseas customers are liable for all duty / vat and charges incurred with importing any of our items. If your order has not been received after 30 working days please get in touch with our team via info@thecountryclothingcompany.com
Royal Mail International Tracked £19.99
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.